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My Bank account has been closed

FERI

FERI

Apprendista
 
3 RISPOSTE 3
MIRKOSARA

MIRKOSARA

Guru

good afternoon @FERI . The bank has closed many accounts due to money laundering problems. It may also have closed it if you live abroad

FERI

FERI

Apprendista

I am Postdoctoral Researcher at University of Florence And living in Florence, and everything about my account with reference to the ING communications, was clear. this could not be the case. the other point is that I have to present the university a new account and due to viewed 19 I can not come to Italy and open a new bank account. Do the people in ING have any sense about Covid 19 lockdown situation? Is it a right time for closing a bank account? Given that they have not even informed me about that ..

MIRKOSARA

MIRKOSARA

Guru

I am sorry for what has happened to you @FERI . Many customers have had the same problem. The closure is often due to the failure to complete the "anti-money laundering" questionnaire in the reserved area.

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